Services

Support for unpaid carers, in partnership with Forward Carers.

Whether you care for someone with a disability, long-term illness, dementia, frailty, addiction or mental health condition, our Hubs offer practical help, emotional support and tailored guidance.

Carer helping an older man with his tie at home

Birmingham Carers Hub

Partnered with Birmingham Carers Hub logo

Free registration and easy access to support - available to anyone providing care, even for just a couple of hours a week. No benefits required.

  • Free, holistic Carers Assessments for carers supporting adults 18+
  • Advice on social care, benefits, equipment, respite, leisure and housing
  • Confidential helpline for guidance or a listening ear
  • Community mini hubs across Birmingham via partner organisations
  • Support groups, wellbeing events and practical workshops
  • Free Carer Friendly ID Card recognised across the city

For more information please see birminghamcarershub.org.uk

Dementia Carers Hub

  • Dedicated Dementia Carers Advisors throughout the dementia journey
  • Carer Assessments
  • Dementia Café hosted by Age Connects West Midlands - peer support, activities, expert advice
  • Dementia community activity groups across the city

Sandwell Carers Hub

Borough-wide support delivered in partnership with trusted local organisations - Age Connects West Midlands, Age UK Sandwell, Midland Mencap and St Albans Community Association.

  • Wellbeing checks and tailored action plans
  • Peer support groups and wellbeing activities
  • Emergency planning support

Phone: 0121 798 2372 (We can call you back to reduce phone costs)

Email: info@sandwellcarers.org.uk

For more information please see Home - Sandwell Carers

Accessibility & opening times

Main contact centre: 76–78 Boldmere Road, B73 5TJ. Wheelchair access, ramped entrance, accessible toilets, large print and audio information.

Phone lines are open Mon/Tue/Thu/Fri 8:45am-5pm, Wed 8:45am-6:45pm.

Carer and older man tending to a garden planter together
Carer chatting with two older people at a community activity
Carers Hub adviser chatting with a carer in a community centre